Measuring What Matters: Simplified Tools for Aligning Teams and Their Stakeholders
Rod Napier, Rich McDaniel
A well-written, highly practical guide to achieving organizational effectiveness at the work team level. The authors present a methodology that brings out the views and issues of core customers, employees, and owners. Part I provides a framework for measurement. Part II address five key areas that matter: trust, leadership, teamwork, performance, and profit. The book provides numerous examples, figures, and exercises. This is a highly valuable work that gives sound guidance, and provides a clear, actionable approach for achieving results. Very highly recommended.
Կատեգորիաներ:
Տարի:
2006
Հրատարակում:
illustrated edition
Հրատարակչություն:
Nicholas Brealey Boston
Լեզու:
english
Էջեր:
405
ISBN 10:
0891062114
ISBN 13:
9780891062110
Ֆայլ:
PDF, 2.43 MB
IPFS:
,
english, 2006