The Managed Heart: Commercialization of Human Feeling
Arlie Russell Hochschild
In private life we try to induce or suppress love, envy, and anger through deep acting or "emotional work," just as we manage our outer expressions through surface acting. But what happens when this system of adjusting emotions is adapted to commercial purposes? Hochschild examines the cost of this kind of "emotional labor." She vividly describes from a humanist and feminist perspective the process of estrangement from personal feelings and its role as an "occupational hazard" for one-third of America's workforce.
Կատեգորիաներ:
Տարի:
2003
Հրատարակում:
2
Հրատարակչություն:
University of California Press
Լեզու:
english
Էջեր:
340
ISBN 10:
0520239334
ISBN 13:
9780520239333
Ֆայլ:
PDF, 13.73 MB
IPFS:
,
english, 2003